Our Promise


When it comes to home comfort, HVAC systems play a pivotal role in maintaining a pleasant indoor environment, especially during extreme weather conditions. However, installing and repairing these systems often comes with a hefty price tag, leaving homeowners searching for the best deal. Business owners and homeowners must ensure their investments offer the highest return possible.

At ECM, we understand our customers' needs and priorities, that’s why we stand by our Price-Beating Promise, a customer-centric approach adopted to provide the best value for your investment. We embrace our commitment to ensuring that clients receive top-notch HVAC services at a highly competitive price.

With the promise in place, we encourage homeowners to seek multiple quotes, compare services, and evaluate their options thoroughly because we are sure our prices reflect the quality of our services and products. If our customers get a quote from ECM and then find a better price for the same service, we will beat it. Our outstanding quality and expertise have won us multiple awards, the most recent one for Most Heat Pumps Installed in Kingston 2023. 

We intend to empower customers to make informed decisions that align with their requirements and budget. Of course, like any commitment, there are terms and conditions like ensuring that the competitor's quote is for precisely the same services and scope of work, as well as considering factors such as the reputation and credibility of the competitor. The size of your home, climate conditions, and personal preferences all play a role in determining the most suitable HVAC system and services for you. Therefore, the Price-Beating Promise isn't just about getting the lowest price; it's about getting the best value that caters to your unique needs.

Our Promise is a representation of our fidelity to the evolving landscape of customer-centric services. We want to emphasize the importance of researching, comparing, and evaluating options to find the perfect HVAC solution for your home. So, the next time you seek comfort in your home, remember that there's more than just temperature control at stake - it's about ensuring you get the best value for your buck, and we will make sure you get it!